Privacy Policy

Last updated: April 12, 2026

GovGuide.ca ("we", "us", "our") is operated by AvantGarde Global LLC. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website govguide.ca and use our AI-powered benefits analysis tools.

1. Information We Collect

Information you provide directly: When you use our tools, you may enter personal and financial details such as your name, email address, province of residence, income, family status, immigration status, and business details. This information is used solely to generate your personalized benefits analysis.

Automatically collected information: We collect standard web analytics data including IP address, browser type, device type, pages visited, and referring URL. We use Cloudflare Web Analytics, which does not use client-side tracking or cookies.

Payment information: Payments are processed by Stripe. We do not store credit card numbers on our servers. Stripe's privacy policy governs payment data handling.

2. How We Use Your Information

We use the information you provide to:

• Generate personalized benefits analyses, grant matches, immigration pathway assessments, and tax credit reports
• Deliver purchased reports and documents to your email
• Send your free benefits checklist if you opted in via email
• Improve our AI models and tool accuracy (using anonymized, aggregated data only)
• Respond to customer support inquiries

3. AI Processing

Your inputs are processed by AI (Claude, by Anthropic) to generate personalized results. Your data is sent to the AI API for processing and is not stored by the AI provider beyond the immediate request. We do not use your individual data to train AI models.

4. Data Retention

Tool inputs submitted through our free analysis tools are processed in real time and are not stored on our servers after your session ends. Paid report data is retained for 90 days to allow re-delivery if needed, then deleted. Email addresses provided for marketing purposes are retained until you unsubscribe.

5. Data Sharing

We do not sell, rent, or trade your personal information. We share data only with:

• Stripe — for payment processing
• Anthropic (Claude API) — for AI-powered analysis generation
• Cloudflare — for website hosting and security
• Mailchimp — for email delivery (only if you opt in)

6. Cookies

GovGuide.ca does not use tracking cookies. We use Cloudflare Web Analytics, which is privacy-first and does not require cookies. Stripe may set functional cookies necessary for payment processing.

7. Your Rights

Under Canadian privacy law (PIPEDA) and applicable provincial legislation, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for email communications at any time

To exercise these rights, contact us at privacy@govguide.ca.

8. Security

We use industry-standard security measures including HTTPS encryption, Cloudflare DDoS protection, and secure API communication. However, no method of electronic transmission is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

GovGuide.ca is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the site after changes constitutes acceptance of the revised policy.

11. Contact

For privacy-related questions or requests:

AvantGarde Global LLC
Email: privacy@govguide.ca